FAQs
You have questions. We have answers.
Hit me with the return policy.
- We offer full return minus shipping within 14 days of purchase. To initiate a return please reach out using our Contact Page.
- All discounted items are final sale.
- Returned items must be unworn/unused with tags still attached.
- In person transactions are considered final sale.
What's the deal with shipping?
- I will do my best to process your order within 48 hours of purchase.
- Cost and approximate shipping time will be calculated at check out. Typically transit time is 5-8 business days.
- Orders over $50 are free.
- Please confirm all of your information is correct at time of purchase. Once the package leaves my hands...it is out of my hands.
- We are not responsible for late, lost or stolen packages. Please contact the carrier regarding any shipping issues.
- At this time shipping is only offered to the domestic US.
Tell me about your products..are they awesome? I bet they're awesome.
- Yes. They are totally awesome.
- All designs are created by yours truly with my own family in mind. Comfy and wearable is our priority with a sprinkle of "Omg, I love that, where'd you get it??"
- Each item is handmade so there may be some slight variation in final product.
- Nebraska. The one right in the middle.
What about infants and adults? We like cool stuff too.
- Yup. We have sizes for the whole family.
- I have more answers...just pop over to our Contact Page or email me at CarrotSticksShop@gmail.com